Measure productivity by all means—I'm all for accountability—ideally as tangible business impact expressed in dollars saved, generated, or protected. This is usually hard, so proxy business metrics are fine too.

Just don't try to measure the individual contribution of a unit in a complex adaptive system, because the premise of the question is flawed.

DORA metrics, for example, are about how the system of work works, whether as Westrum culture indicators or flow of technical change into production. They measure the engine, not the contribution of individual pistons, because that makes no sense.

Also, if you ever get the chance to work with Tim Mackinnon, you should do that.

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